Contact & Support

Decisionproof is currently in private beta. New self-serve signup is paused while production readiness and publication-safety review are completed. Access is by approval. Email ghilplip934@gmail.com or use the form below to request beta access.

Sandbox (private beta) support. Email-based, best effort, target first response within 1 business day.

No 24/7 on-call, no phone line, no uptime SLA for Sandbox — see the Terms of Use for the full scope. Design Partner support is governed separately by the signed pilot agreement and support playbook (Sev1–Sev4 response targets), not by this Sandbox contact page.

Other inquiries also welcome here:

• Apply for Design Partner — limited paid pilot. Capacity: max 3 signed partners pre-v1.0; max 2 concurrent live onboardings. Application and review required; no instant checkout.
• Growth waitlist — Post-GA tier; not available for self-serve activation in MT0A-2.
• Enterprise contact sales — contract-only; legal & security review required; no self-serve. We do not list a public Enterprise price; we do not offer any unlimited tier.

Across every tier, additional capacity beyond the prepaid / contract-defined / reserved allowance requires explicit plan upgrade, prepaid top-up, reserve increase, signed order-form amendment, or manual invoice settlement — never automatic postpaid overage. See pricing.

Quick links

Draft a support email

This form opens your default email app with a pre-filled message addressed to our support inbox. Nothing is submitted through this website — you need to send the email from your mail app for us to receive it.

Prefer to skip the form? Email ghilplip934@gmail.com directly.